Can I issue a VAT invoice on behalf of the company by myself?

Absolutely yes!

1. Update CityBee app. Open the app and press section “Credit cards”. Add your personal or Bussines credit card and indicate company details. There you will receive an invoice for the trip.

2. If you do not provide any company details, the invoice will be issued in the usual way ( with your personal name ).

3.Before the trip select the card from which payment after the trip will be made. If you select a card with the specified details the invoice will be issued according to the written information.

4. The invoice of the previous month shall be sent on the first days of the following month.

,,My wallet"

”My wallet” is used only in Lithuania and Estonia.

“My wallet‘‘ is a virtual wallet that can be topped up. Adding money to the “Wallet” gives you an additional bonus that could be used to pay for the trips with CityBee. You can top Your wallet up with CityBee credits worth 25, 50 or 100 Euros. It can be done multiple times and wallet‘s capacity is not limited.

After topping up your wallet, a bonus will be added to your account – for adding 25 Eur. You will get 1 Eur., for adding 50 Eur – 3 Eur and for 100 Eur. – 7 Eur. You can top up your wallet using the bank card linked to your CityBee account or by making a transfer to CityBee bank account(in this case additional bonus for topping up the wallet is not added to the account).

Primarily all payments for the trip will be made from your “Wallet” – the total amount will be deducted from your wallet and only if the credit balance is insufficient, the money will be charged from Your bank card that is linked to your account.

If you have active CityBee credits in Your wallet, payments automatically will be made from it – there is no possibility to change the payment method.

Can I stop with a bike outside a zone for a short time? / Should I lock a bike (In Lithuania only)?

How is the cost of a trip calculated?

The time for the car use starts from the moment of unlocking a car and ends when a car is locked with an app. Each time you use CityBee, you will pay only for the time of the use of a car and kilometers driven.

You don’t have to pay for fuel or insurance- we will take care of it!

Price calculator CityBee Lithuania

Price calculator CityBee Estonia

Price calculator CityBee Latvia

What to do in the event of a car accident?

In the event of a car accident, please follow the road traffic rules applied in Lithuania, Latvia and Estonia (depending on the country you are in).

If a car accident is not complicated, it involves only two cars and there are no victims, the accident scheme is drawn up and the accident declaration which is in the glove box is filled in. If there is any disagreement over the fault of the person involved in the accident, the police are called;
Take some clear photos of the traffic accident and share it with us using the LiveChat feature in the app;

In all cases, CityBee must also be informed about the accidents by phone.

Contacts in Lithuania: +370 70077084;

Contacts in Latvia: +371 272 6546;

Contacts in Estonia: +372 600 0160.

How much does it cost to use bicycles (In Lithuania only)?

Please note that this service is provided in Lithuania only.

After purchasing a subscription, your 30-minute trips will be free of charge. The number of such trips is unlimited. If you exceed 30 minutes, each additional half-hour will cost 0.50 €.

How do I purchase a subscription?

You can purchase a subscription by clicking on “Menu” -> “My Wallet” -> “Purchase bicycle subscription” in the app.

If you do not want to purchase a subscription, you can just drive as much as you want, and each half-hour of use will cost you only 0.50 €.

How long can I use the car (when the car is used by a natural person)?

Can you remind me my password? Can you tell when it was changed?

We do not and cannot know your password. Your password is encrypted and we have neither the ability nor the right to check this information. To change the CityBee self-service password, click on “I forgot / want to change my password” on the website. The system will then ask you to provide your email address linked to your CityBee account, you will then be sent an email with instructions explaining how to change your password.

Lithuania self-service: https://selfservice.citybee.lt/#/login;

Latvia self-service: https://selfservice.citybee.lv/;

Estonia self-service: https://selfservice.citybee.ee/.

Peugeot 208

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.17€

1 hour

7.19€

1 day

34.89€

km

0.24€

1 week

159€

1 month

379€

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

Child seat

Automatic transmision

Frequently Asked Questions

Drive

Where can I find car documents?

How does the radio work?

How to switch gears?

How to turn on the lights?

How to start engine?

Fuel

How to refuel?

The cover for the gas tank is opened by pressing it. Then the cap is screwed off by turning counter-clockwise. The gas tank is on the right side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox. You can fill up at any Circle K station. You will find the fuel card in the visor and you can find the PIN code in app just press “PIN”. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

Download the app, sign up in just 60 seconds and make a buzz!