Will the invoice reflect the amount paid with ON discount coupons?

Can legal entities (companies) sign up for CityBee?

How can I change my CityBee account password: mobile app, self-service?

To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.

Lithuania self – service: https://selfservice.citybee.lt/#/login;

Latvia self-service: https://selfservice.citybee.lv/;

Estonia self-service: https://selfservice.citybee.ee/.

Is signing up for CityBee paid?

Can I carry children?

Yes. Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.

Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.

How to find an available trip and secure a seat in the car?

In the search field, enter the travel route you are interested in (e.g. Kaunas – Klaipėda) and the system will help you find people planning to travel to the same destination. Choose the most suitable travel option for you, click on it and request a seat. When the driver confirms your request, you will receive a notification in the app. The spot in the car is yours!

If you have any additional questions before requesting a seat, you can contact the driver by selecting the “Chat” section, which is right next to the “Request seat” section.

What do I need to do if I want the car interior cleaned?

Our partners can clean not only the exterior but also the interior of the car.

If the car gets dirty in Lithuania:

a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.

b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.

If the car gets dirty in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

If the car gets dirty in Estonia, please contact us by Facebook, info@citybee.ee or by calling +372 600 0160 and we will provide you further details.

What is ON?

ON is a cashback discount system that will return part of the amount spent on CityBee services to you after each trip in the form of discount coupons. You can use the discount coupons for your future trips to save money.

The discount size you get depends on the ON level assigned to you. ON level is determined accordingly, depending on the amount you have spent on CityBee services in the last three calendar months.

Volkswagen Crafter

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.27€

1 hour

8.9€

1 day

39.9€

km

0.27€

Car gallery

All features for your trip!

Bluetooth

Bluetooth

Air conditioning

USB

Frequently Asked Questions

Drive

How to open cargo are door?

Where can I find car documents?

How to switch gears?

How to turn on the lights?

How to start engine?

Fuel

How to refuel?

The fuel tank cover is on the left. The car takes diesel. The fuel tank cover is opened by pulling towards yourself, then the tank cap is turned counterclockwise. Fuel can be filled at any Circle K petrol station. You will find the payment card in the sun visor panel and the PIN code is written on the payment card. Add fuel, pay with this card and continue your trip.

Everything you need is CityBee app!

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