Please note that this service is provided in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for «IgnitisON» and one for «ElintaCharge»).
In case of charging at the «IgnitisON» charging station or «ElintaCharge» fast charging station:
Approach the charging station, scan the charging token, and choose «Stop Charging» («Sustabdyti»).
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot «ElintaCharge» station:
Scan the charging token and wait for a few seconds until the word «Charging» on the station stops lightning.
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van — under the front center seat
• In the case of a passenger car — to the spare wheel space in the trunk.
If you cannot unplug the cable from the car easily, take the car keys and press the «Unlock» button twice again.
Estonia:
Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:
Take the Eleport charging card and tap it on the reader
Press »Stop Charging» (»Lõpeta laadimine») — this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger
Registration at CityBee is quick and easy. You don’t need to come anywhere — register with the mobile CityBee app and start using it! Registration will take just a few minutes.
Yes, you can. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
With a CityBee subscription, you can drive any CityBee passenger car in Lithuania, except for cargo vehicles.
Yes, during the validity period of your CityBee subscription plan, you can choose trip packages for longer trips, which are available for an additional cost.
The amount of the BeeChill fee for each car is indicated in the App.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
CityBee cars can be used to travel within the European Union (or where CityBee car insurance is valid). However, you need to get our prior permission first.
The permission request must be sent to the general email addresses:
You can contact the LT team via info@citybee.lt;
You can contact the LV team via info@citybee.lv;
You can contact the EE team via info@citybee.ee.
Before deciding whether to allow to transport CityBee car outside of LT, LV or EE, we will assess our technical and organisational capabilities and your history of using CityBee services.
Please note that you can drive to Latvia and Estonia without the permission, but if you leave the car in one of these countries (in a zone marked in the CityBee app), there is an additional charge of 39EUR. The charge is applicable regardless of the registration number of the car.
July 17, 2023
We have opened 2 new yellow parking zones in Cēsis and Valmiera. The new yellow parking zone pricing:
Currently, the zones are in test mode to evaluate demand.
The exact location of the yellow parking zones can be found in the CityBee app.
