At the moment we do not have any cars which would be 4 wheel drive.
The driver is responsible for traffic violations (for example, a car left in the wrong place, speeding). We take responsibility for providing the driver’s data to the responsible public authority.
In the event of a car accident, the contracted company is responsible. If the accident was not the fault of the CityBee customer, no additional fees or penalties will be applied.
Of course! Discount coupons are given to you after each trip, but you can use them any time while they are still valid. You can find all the issued discount coupons in your “CityBee ON” section. If you wish to collect the discount coupons – select “Collect” (you can find it in the CityBee application, by pressing “Menu” and selecting the “Citybee ON” section). Do not forget that every discount coupon is only valid for three months!
If you wish to use the collected discount coupons, select “Auto-apply”.
We use your personal identification number to identify you, enter into and enforce an agreement with you, and provide you with CityBee vehicle sharing services. We also process your personal identification number on the basis of our legitimate interest.
The CityBee Privacy Policy (published at https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Car screenwash can not be purchased with a „Circle-K“ card.
Please note that this service is provided in Lithuania only.
In Lithuania it is still a mandatory payment while you are traveling out of the city and using one of the toll roads, no matter the type of vehicle’s engine.
You can purchase the vignette at any petrol station or here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
More information on toll roads: https://www.keliumokestis.lt/en.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the Švaros Broliai tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
You can find the BeePool in the CityBee app on the main page, in the upper left corner. You just need to press the icon, which represents a group of people.
