We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.
In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
To sign up, you need to download the CityBee app to your smart iOS or Android phone.
To register, enter the requested personal data and a valid telephone number to verify signing up.
The final step is to link a payment card to your CityBee account.
If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!
If the barrier did not open automatically, call the airport information line (+372) 605 8888. If you still had to pay for parking yourself, please keep the receipt so that we can refund you the amount paid for parking.
Discount coupons are given to you after each trip. Discount coupons and their expiration dates can be found in the CityBee application, in the “Menu” section, in the “CityBee ON” section which is at the very top. Discount coupons are arranged by their expiration date, with the most likely to expire at the top.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
After selecting the BeePool icon, press “Create trip” and fill in all the necessary information: the starting point and destination of the trip, the departure time, the price per person and the number of available seats in the car. You can also add an additional comment about your travel expectations or other important information. When you’re done entering information, click „Create“.
The only thing remaining to do is to wait for the seats in the vehicle requests from fellow passengers. Do not delay to approve the requests you receive.
You can check whether the discount coupon(s) was applied for payment of your trip in the CityBee application by selecting “Menu” –> “Trip history” –> selecting a specific trip –> “Get receipt”.
If you think there was an error when applying the discount coupon for the trip or have additional observations regarding ON, contact our team at the following contacts:
Email – info@citybee.lt;
By pressing “Menu” –> “Help” –> “Start a conversation” in the application.
Of course! Discount coupons are given to you after each trip, but you can use them any time while they are still valid. You can find all the issued discount coupons in your “CityBee ON” section. If you wish to collect the discount coupons – select “Collect” (you can find it in the CityBee application, by pressing “Menu” and selecting the “Citybee ON” section). Do not forget that every discount coupon is only valid for three months!
If you wish to use the collected discount coupons, select “Auto-apply”.
