Business clients

Speed Limitation of VW e-Crafter in Lithuania

Please note that this service is provided in Lithuania only.

As this vehicle is intended for city use, it is not equipped with a high-mileage battery. Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving. This way, You will safely reach the nearest electric charging station.

CityBee car broke down

CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:

CityBee Lithuania contacts: +37070077084, info@citybee.lt;

CityBee Latvia contacts: +371 27265460, info@citybee.lv ;

CityBee Estonia contacts: +372 600 0160, info@citybee.ee.

Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.

Country list of supported Drivers Licenses

Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below.

If your country is not on the list – unfortunately, you will not be able to register.

Also, our system is unable to accept International Driver’s Permits/ Licenses.

Australia

Austria

Belarus

Belgium

Bulgaria

Canada

Croatia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Isle of Man

Israel

Italy

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Russia

San Marino

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Ukraine

United Kingdom

United States of America

'CityBee' parking zones

‘CityBee’ zones shown on the app map indicate where you can start, pause, or end your trip. Always follow local traffic and parking rules, and avoid restricted areas such as ‘No Parking’, ‘Reserved’, or private spaces.

Please do not leave ‘CityBee’ cars in underground or multi-story car parks, private driveways, lawns, or areas with time-regulated parking.

Important: parking zones are different for passenger, van, and electric van vehicles.

Zone Types and How They Work

Transparent (light) areas are the main ‘CityBee’ zones. Here, you can freely end your trip or park temporarily free of charges as long as you follow parking rules and don’t use disabled, reserved, or private spots. If you park in a private paid lot such as Citypark, Unipark, Europark (unless stated otherwise), you are responsible for the parking fee.

Yellow zones may include an extra fee or a discount when starting or ending a trip, depending on the zone. Tap the yellow zone or (€) icon in the app to view details.

Grey (dark) zones are areas where trips cannot be ended. You can drive through them or park temporarily, but if you do, you’ll need to pay any parking fees yourself.

If you want to finish your trip, you must move to a transparent or yellow zone.

Private or Paid Parking Lots

Parking in private paid lots is allowed unless stated otherwise, but you will need to cover the parking cost yourself.

Country-Specific Parking Rules

Lithuania: You can park the car in public city parking free of charge if it’s a ‘CityBee’ permitted zone displayed in the app. Be aware of private parking exceptions and traffic rules described above. You can find parking zones in Vilnius, Kaunas, Klaipėda, Palanga, Kretinga, Gargždai.

Latvia: You can freely park the car in public city spaces in Riga, Jūrmala (no need to buy entry pass), Liepāja, Ventspils and Ādaži. If the car is parked in a private paid parking lot (e.g., Citypark, Europark), except for these exceptions, the driver covers the parking fee themselves. Riga City Parking zones, except for Zone R, are free of charge for ‘CityBee’ users.

Estonia: Parking is free in public city spaces (except Old Town) and in selected Europark private car parks. If you park in a private paid lot, you must pay for parking yourself.

Travelling Between Cities and Countries

❗ You’re welcome to take a CityBee car across the Baltics (Lithuania, Latvia, Estonia) and finish your trip in any CityBee zone you see in the app. Just keep in mind that a €69 cross-border fee applies when a trip starts in Latvia or Estonia and ends in Lithuania.

More information about the reason for this additional fee can be found here.

If you end the trip in Latvia or Estonia, no additional fees will be charged.

Van drivers should note that in some cases, road vignettes or passes may need to be purchased separately, depending on local regulations.

Before You End Your Trip

1. Open the ‘CityBee’ app, click ‘Reservation’ and check your current zone.

2. Ensure you are in a transparent or yellow zone.

3. Review any applicable fee or discount in the app.

4. Confirm you are parked correctly according to traffic and parking rules.

5. Avoid grey zones, restricted areas, or private driveways.

Road taxes while traveling with a VW e-Crafter

Can the CityBee subscription plan be extended?

Insurance of CityBee cars

All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.

To learn more about your financial responsibility in case of an accident, check out our article: “What is my financial liability in the event of a car accident?”

Link to the law governing the CMTPLI in Lithuania;

Link to the law governing the CMTPLI in Latvia;

Link to the law governing the CMTPLI in Estonia.