Business clients
CityBee general terms and conditions are described in the following document:
At the beginning of every month, you will be informed about the ON level assigned to you in the CityBee application. Also, information about your current ON level can always be checked in the “CityBee ON” section in the CityBee application, which you can find by pressing “Menu”.
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
If settlements are successful – the duration is unlimited.
If you also want to use the car sharing service, you must confirm the validity of your driver’s license.
You can do this in minutes by following the instructions in the mobile CityBee app! In the app, choose to add driver’s license.
First, the app will ask you to take a photo of the front side of your driver’s license. In the next step, take a selfie. The last step is to take a photo of yourself with your driver’s license in your hand.
Make sure the document is valid, intact and suitable for using. The document must be removed from a case or sheath. When taking a driver’s license, the document number, personal identification number and personal photo must be clearly visible, so make sure the lighting is good and the photos are bright.
Attention! We do not accept paper form documents.
To get started with CityBee, you must link a payment card to your CityBee account. You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip. A linked payment card should allow making automatic payments from the client’s account linked to a card.
Please note that this service is provided in Lithuania only.
CHARGE or MOVE:
• If You are planning to complete the trip at the charging station (marked with a road sign „Elektromobilio įkrovimo vieta“), it is mandatory to connect the car to the charging station and initiate the charging process, because not doing it may cause a fine based on road traffic regulations.
• You can also park the electric car somewhere around the charging station without charging it. This way You won’t forbid clients charge their cars as well as avoid the risk of getting a fine under Article 417 of the Code of Administrative Offenses. 2 d.
Inform us by phone and a CityBee superhero will help you!
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 6546;
Contacts in Estonia: +372 600 0160.
If the culprit is another road traffic participant you will not have to pay for the damage that our company has experienced.
If you are the culprit in a traffic accident that damaged our car, you must compensate for the damage our company has experienced. The maximum amount of compensatory damages is €600.
The condition limiting the amount of the compensatory damages does not apply if you caused the damage to us intentionally or due to gross negligence (Article 6.252(1) of the Civil Code of the Republic of Lithuania). The cases where you must pay the compensatory damages are listed and described in detail in the section on vehicles, operation of assets, and liability of the Rental and Service Provision Terms and Conditions.
In the search field, enter the travel route you are interested in (e.g. Kaunas – Klaipėda) and the system will help you find people planning to travel to the same destination. Choose the most suitable travel option for you, click on it and request a seat. When the driver confirms your request, you will receive a notification in the app. The spot in the car is yours!
If you have any additional questions before requesting a seat, you can contact the driver by selecting the “Chat” section, which is right next to the “Request seat” section.
CityBee general terms and conditions are described in the following document: