3 Baltic States
And more than 10 cities including Vilnius, Riga and Tallinn!
You are subject to the following agreements, procedures, and policies:
In Lithuania:
In Latvia:
In Estonia:
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:
CityBee Lithuania contacts: +37070077084, info@citybee.lt;
CityBee Latvia contacts: +371 27265460, info@citybee.lv ;
CityBee Estonia contacts: +372 600 0160, info@citybee.ee.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
Signing up for CityBee is free. And no membership fees are applied.
The CityBee subscription is only available to private customers. Invoices for the CityBee subscription cannot be issued in the name of a legal entity.
When using CityBee, you don’t have to pay for fuel yourself – you only pay for the time and kilometers you drive.
Refueling is easy!
Go to any of our partner Circle K gas stations. Open the CityBee app and start the refueling. Follow the simple instructions, fill up, and hit the road!
If the fuel is below 1/4 of the tank, you’ll receive a €2 discount for topping up.
Step by Step refueling guide
Check the Reservation map in the app to see nearby fuel stations. Tap a station for details and directions, then drive there.
When you arrive, tap the notification or open the CityBee app, go to Reservation, and select Refuel.
The app shows available pumps. Pick your pump, activate it, and wait for confirmation.
When it says, “Ready to fuel,” pick up the nozzle and start fueling. Return the nozzle when finished. The app will update the fueling status automatically.
If you decide not to refuel, you can cancel in two ways:
Manual cancel: Pick up the nozzle and immediately return it – the refueling is canceled.
Automatic cancel: If the nozzle is never picked up, the app will automatically cancel the refueling after 2 minutes of inactivity.
In rare cases, you may need to use the fuel card inside the car. This happens if the pump doesn’t work via the app or if you’re refueling outside the Baltic States. The CityBee app shows the PIN code and fuel type under your active reservation.
CityBee wallet is a virtual payment method which can be used to pay for CityBee services. You can find your CityBee wallet in the app by clicking Menu -> Payments.
CityBee wallet cannot be topped up, but the balance will be used automatically.
The CityBee subscription is a test service. We are constantly looking for new ways to help our customers travel more affordably and conveniently. In planning the CityBee subscription, we considered the needs of our most active customers and decided to offer plans for the most common types of city trips, allowing customers to enjoy cost-effective travel without worrying about time. We will periodically evaluate the service’s activity and improve it as needed. All customer feedback and expectations are highly appreciated. If you have any comments, please reach out to info@citybee.lt.
CityBee reserves the right to change the terms of the CityBee subscription at any time.
About Us
CityBee aims to create a cleaner and more open city. How? One CityBee car that can be shared can replace up to 12 private cars that most of the time stand still and fill neighborhoods and streets.
And more than 10 cities including Vilnius, Riga and Tallinn!
And all of them come to fleet brand new of which almost 40% are hybrids!
Over 400,000 users all over Lithuania!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
Visit the FAQ page and check the answers to the Frequently Asked Questions.