Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

Driver's license registry

If you’d like to use the car-sharing service, you’ll need to confirm the validity of your driver’s license.

You can do this in just a few minutes by following the steps in the ‘CityBee’ app. Open the app, choose Add driver’s license and enter your driver license number.

We now offer several ways to confirm your license:

Smart-ID or Mobile-ID

Available for users whose driver’s license can be verified through these electronic identification methods.

Uploading photos

If you prefer pictures, you can complete the process by taking a few photos directly in the app. You’ll be asked to:

1) Take a selfie;

2) Take a selfie while holding your driver’s license;

3) Take a photo of the front side of the document.

Whichever method you choose, please make sure your document is valid and undamaged. When taking photos ensure good lighting and that document is removed from any cover or case so your document number, personal identification number, and personal photo can be clearly seen.

Note: We accept only photocard driver’s licenses.

Leaving the car in private parking lots

Parking in private paid lots is allowed, but you will need to cover the parking cost yourself.

For more details on parking zones, see our guide here.

Additionally, regardless of whether the area is shown in the app as a free parking zone (transparent) or a paid parking zone (yellow), customers must always comply with local traffic regulations, road signs, supplementary signs, and any other parking restrictions in force.

Before ending your reservation, always make sure that parking is permitted in the selected location.

How long is the CityBee subscription plan valid?

Why is the service labeled as BETA?

The CityBee subscription is a test service. We are constantly looking for new ways to help our customers travel more affordably and conveniently. In planning the CityBee subscription, we considered the needs of our most active customers and decided to offer plans for the most common types of city trips, allowing customers to enjoy cost-effective travel without worrying about time. We will periodically evaluate the service’s activity and improve it as needed. All customer feedback and expectations are highly appreciated. If you have any comments, please reach out to info@citybee.lt.

CityBee reserves the right to change the terms of the CityBee subscription at any time.

Using a car for more than 24 hours

If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.

The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.

You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.

If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.

After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.

You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.

If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.

Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.

Choose the car you want from the CityBee fleet, reserve it, and start your journey.

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the ‘Flexible’ pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.

When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.

For more information on CityBee parking zones, click here.

Country list of supported Drivers Licenses

Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below.

If your country is not on the list – unfortunately, you will not be able to register.

Also, our system is unable to accept International Driver’s Permits/ Licenses.

Australia

Austria

Belarus

Belgium

Bulgaria

Canada

Croatia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Isle of Man

Israel

Italy

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Russia

San Marino

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Ukraine

United Kingdom

United States of America

About Us

A new approach to mobility

CityBee aims to create a cleaner and more open city. How? One CityBee car that can be shared can replace up to 12 private cars that most of the time stand still and fill neighborhoods and streets.

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Some metrics

3 Baltic States

And more than 10 cities including Vilnius, Riga and Tallinn!

More than 1,300 cars

And all of them come to fleet brand new of which almost 40% are hybrids!

More than 3 million trips!

Over 400,000 users all over Lithuania!

History

2012

CityBee becomes operational

There are 50 Fiat 500 bees in Vilnius for city trips.

2016

We are expanding to Kaunas

The car can be picked up in Vilnius and left in Kaunas or vice versa.

2017

We are expanding to the seaside

We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!

2018

We are expanding to Poland

We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.

2019

Scooters!

We delight customers in Lithuania, Spain and Poland throughout the season.

We are expanding to Latvia and Estonia

We operate in cities such as Riga, Tallinn, Liepaja and Tartu!

2020

Do widzenia

We are temporarily suspending operations in Poland.

2021

Bzz

Electric cars join the hive!

2012

CityBee becomes operational

There are 50 Fiat 500 bees in Vilnius for city trips.

2016

We are expanding to Kaunas

The car can be picked up in Vilnius and left in Kaunas or vice versa.

2017

We are expanding to the seaside

We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!

2018

We are expanding to Poland

We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.

2019

Scooters!

We delight customers in Lithuania, Spain and Poland throughout the season.

We are expanding to Latvia and Estonia

We operate in cities such as Riga, Tallinn, Liepaja and Tartu!

2020

Do widzenia

We are temporarily suspending operations in Poland.

2021

Bzz

Electric cars join the hive!

Have questions?

Visit the FAQ page and check the answers to the Frequently Asked Questions.

Everything you need is CityBee app!

Download the app, sign up in just 60 seconds and make a buzz!