This fee applies to all Pay As You Go trips and is already included in the price of our trip packages or trips made with a subscription plan!
If you refuel at a station other than Circle K, we’ll refund the cost of the fuel. To request a refund, make sure to save the receipt and follow the process described here.
Please note that we cannot process receipts older than 3 months.
You can find the fuel type in the CityBee app, under active reservation.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Please note that this service is provided in Lithuania and estonia.
Lithuania:
You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.
Estonia:
You can find ‘Eleport’ charging stations which are free of charge for CityBee users here
To subscribe to CityBee, open the CityBee app and go to the ‘Subscription’ section. Choose the plan that best suits you from the available options. The plan cost will be automatically charged to the payment card linked to your CityBee account. Once the payment is successful, you’ll receive a confirmation email. The purchased plan will be activated immediately and will be valid for 30 days.
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
You will receive an email notification after each trip made with your CityBee subscription plan, informing you of the remaining trips. You can also view your remaining trips in the CityBee app by selecting the desired car for your trip.
