Pet carriage

How can I find out when my CityBee subscription plan expires?

Entering Jūrmala

What should I do if a car runs out of windshield washer fluid or oil?

Car wash

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

What should I do if I don’t want to use up the trip from the subscription plan?

What is the amount of the BeeChill fee?

Disconnecting the electric car from the charging station

Please note that this service is provided in Lithuania and Estonia.

Lithuania:

Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
1. Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
1. Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
4. Don’t leave the cable at the charging station, put the cable back in the car:
  
  • In the case of the VW e-Crafter electric van – under the front center seat
  
  • In the case of a passenger car – to the spare wheel space in the trunk.

If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.

Estonia:

Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:

Take the Eleport charging card and tap it on the reader
Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger

Naujiena

Drive 50km, get 50km for free!

January 20, 2022

Want to travel a little more than in the city from point A to point B?
We have a special offer for you! 😇

Take any of the 700 CityBee passenger cars, drive 50km and automatically get the next 50km of travel for free! The offer is valid once for each trip in the application, from 21.01 to 30.01 (inclusive). If you want to use the discount again, end the previous trip and start a new one 🐝 After 100th km, the standard KM tariff takes effect.

If you have any questions, write to us in the App chat or call +371 27 265 459

Have a safe and lovely ride 🧡

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