Candidate privacy policy
CityBee candidate privacy policy is described in the following document:
‘CityBee’ zones shown on the app map indicate where you can start, pause, or end your trip. Always follow local traffic and parking rules, and avoid restricted areas such as ‘No Parking’, ‘Reserved’, or private spaces.
Please do not leave ‘CityBee’ cars in underground or multi-story car parks, private driveways, lawns, or areas with time-regulated parking.
Important: parking zones are different for passenger, van, and electric van vehicles.
Zone Types and How They Work
Transparent (light) areas are the main ‘CityBee’ zones. Here, you can freely end your trip or park temporarily free of charges as long as you follow parking rules and don’t use disabled, reserved, or private spots. If you park in a private paid lot such as Citypark, Unipark, Europark (unless stated otherwise), you are responsible for the parking fee.
Yellow zones may include an extra fee or a discount when starting or ending a trip, depending on the zone. Tap the yellow zone or (€) icon in the app to view details.
Grey (dark) zones are areas where trips cannot be ended. You can drive through them or park temporarily, but if you do, you’ll need to pay any parking fees yourself.
If you want to finish your trip, you must move to a transparent or yellow zone.
Private or Paid Parking Lots
Parking in private paid lots is allowed unless stated otherwise, but you will need to cover the parking cost yourself.
Country-Specific Parking Rules
Lithuania: You can park the car in public city parking free of charge if it’s a ‘CityBee’ permitted zone displayed in the app. Be aware of private parking exceptions and traffic rules described above. You can find parking zones in Vilnius, Kaunas, Klaipėda, Palanga, Kretinga, Gargždai.
Latvia: You can freely park the car in public city spaces in Riga, Jūrmala (no need to buy entry pass), Liepāja, Ventspils and Ādaži. If the car is parked in a private paid parking lot (e.g., Citypark, Europark), except for these exceptions, the driver covers the parking fee themselves. Riga City Parking zones, except for Zone R, are free of charge for ‘CityBee’ users.
Estonia: Parking is free in public city spaces (except Old Town) and in selected private car parks. A full list of available private lots can be found here. If you park in a private paid lot not included in that list, you must pay for parking yourself.
Travelling Between Cities and Countries
‘CityBee’ cars can be used for trips between cities and for travel between Lithuania, Latvia, and Estonia.
There are no additional ‘CityBee’ fees for crossing borders.
Van drivers should note that in some cases, road vignettes or passes may need to be purchased separately, depending on local regulations.
Before You End Your Trip
1. Open the ‘CityBee’ app, click ‘Reservation’ and check your current zone.
2. Ensure you are in a transparent or yellow zone.
3. Review any applicable fee or discount in the app.
4. Confirm you are parked correctly according to traffic and parking rules.
5. Avoid grey zones, restricted areas, or private driveways.
Please note that electric cars can be found in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Open Charger socket cover on the car which is next to the driver’s door (in the case of the VW e-Crafter electric van) or behind the rear door (in the case of light electric vehicles). If the cover does not open, click “Unlock” on the car key.
In case of charging the vehicle at the “IgnitisON” or “ElintaCharge” fast charging station:
Use the right-most charging wire (“Type 2”) that is already connected to the charging station.
Attention: Wire configurations may vary in some charging stations, so you can only find a Type 2 or “CCS” type wire.
Take the car keys and find the charging token attached (there are two tokens: one for “IgnitisON” and one for “ElintaCharge”).
Approach the charging station and scan the charging token.
Choose the charging slot (“Pasirinkite jungtį”) by pressing a button next to the shown option.
Press the button “Pradėti” to start charging.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Take the charging wire from under the middle seat of a CityBee car:
• In the case of the VW e-Crafter electric van – under the front center seat.
• In the case of a passenger car – to the spare wheel space in the trunk.
2. Put one side of the charger wire in the car electric socket and another side into the charging station.
3. Scan the RFID token with “ElintaCharge” written on it.
4. The word “Charging” should start lightning, which means the vehicle is being charged.
Check the car’s charging socket (the green light should be lightning; if there is an orange light or no light at all, it means that the car is not being charged) and the information screen behind the steering wheel (it should indicate that the car is being charged with an indicated time left until fully charged).
Estonia:
Make sure the car is unlocked
Open the charger socket cover, which is located behind the rear door. If the cover does not open, click “Unlock” on the car key.
Charging the vehicle in ‘Eleport’ charging station:
Take the ‘Eleport’ charging card from the sun visor and tap it on the screen
Select either ‘CCS’ or ‘Type 2’ charging option and connect it to the car
Press ”start charging” to start the charging process
To make sure the car is charging, check the charging port to see, if there is a green light.
With a CityBee subscription, you can drive any CityBee passenger car in Lithuania, except for cargo vehicles.
We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.
In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
All van drivers (except the ones who drive fully electric vans) have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
Please note that this service is provided in Lithuania and estonia.
Lithuania:
You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.
Estonia:
You can find ‘Eleport’ charging stations which are free of charge for CityBee users here
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
‘CityBee’ cars can be used to travel within the European Union (or where ‘CityBee’ car insurance is valid). However, you need to get our prior permission first.
The permission request must be sent to the general email addresses:
You can contact the LT team via info@citybee.lt;
You can contact the LV team via info@citybee.lv;
You can contact the EE team via info@citybee.ee.
Before deciding whether to allow to transport ‘CityBee’ car outside of LT, LV or EE, we will assess our technical and organizational capabilities and your history of using ‘CityBee’ services.
Please note that you can drive to any Baltic country (LT, LV, EE) without the permission and leave the car in one of these countries (in a zone marked in the ‘CityBee’ app) without any additional fees.
CityBee candidate privacy policy is described in the following document: