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Ford Transit
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Extended reservation
Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.
The price for extended reservation costs as much as the time price for that specific car displayed in the price list.
The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.
Driver's license registry
If you’d like to use the car-sharing service, you’ll need to confirm the validity of your driver’s license.
You can do this in just a few minutes by following the steps in the ‘CityBee’ app. Open the app, choose Add driver’s license and enter your driver license number.
We now offer several ways to confirm your license:
Smart-ID or Mobile-ID
Available for users whose driver’s license can be verified through these electronic identification methods.
Uploading photos
If you prefer pictures, you can complete the process by taking a few photos directly in the app. You’ll be asked to:
1) Take a selfie;
2) Take a selfie while holding your driver’s license;
3) Take a photo of the front side of the document.
Whichever method you choose, please make sure your document is valid and undamaged. When taking photos ensure good lighting and that document is removed from any cover or case so your document number, personal identification number, and personal photo can be clearly seen.
Note: We accept only photocard driver’s licenses.
'CityBee' parking zones
‘CityBee’ zones shown on the app map indicate where you can start, pause, or end your trip. Always follow local traffic and parking rules, and avoid restricted areas such as ‘No Parking’, ‘Reserved’, or private spaces.
Please do not leave ‘CityBee’ cars in underground or multi-story car parks, private driveways, lawns, or areas with time-regulated parking.
Important: parking zones are different for passenger, van, and electric van vehicles.
Zone Types and How They Work
Transparent (light) areas are the main ‘CityBee’ zones. Here, you can freely end your trip or park temporarily free of charges as long as you follow parking rules and don’t use disabled, reserved, or private spots. If you park in a private paid lot such as Citypark, Unipark, Europark (unless stated otherwise), you are responsible for the parking fee.
Yellow zones may include an extra fee or a discount when starting or ending a trip, depending on the zone. Tap the yellow zone or (€) icon in the app to view details.
Grey (dark) zones are areas where trips cannot be ended. You can drive through them or park temporarily, but if you do, you’ll need to pay any parking fees yourself.
If you want to finish your trip, you must move to a transparent or yellow zone.
Private or Paid Parking Lots
Parking in private paid lots is allowed unless stated otherwise, but you will need to cover the parking cost yourself.
Country-Specific Parking Rules
Lithuania: You can park the car in public city parking free of charge if it’s a ‘CityBee’ permitted zone displayed in the app. Be aware of private parking exceptions and traffic rules described above. You can find parking zones in Vilnius, Kaunas, Klaipėda, Palanga, Kretinga, Gargždai, Jonava and Rukla.
Latvia: You can freely park the car in public city spaces in Riga, Jūrmala (no need to buy entry pass), Liepāja, Ventspils and Ādaži. If the car is parked in a private paid parking lot (e.g., Citypark, Europark), except for these exceptions, the driver covers the parking fee themselves. Riga City Parking zones, except for Zone R, are free of charge for ‘CityBee’ users.
Estonia: Parking is free in public city spaces (except Old Town) and in selected private car parks. A full list of available private lots can be found here. If you park in a private paid lot not included in that list, you must pay for parking yourself.
Travelling Between Cities and Countries
❗ You’re welcome to take a CityBee car across the Baltics (Lithuania, Latvia, Estonia) and finish your trip in any CityBee zone you see in the app. Just keep in mind that a €69 cross-border fee applies when a trip starts in Latvia or Estonia and ends in Lithuania.
More information about the reason for this additional fee can be found here.
If you end the trip in Latvia or Estonia, no additional fees will be charged.
Van drivers should note that in some cases, road vignettes or passes may need to be purchased separately, depending on local regulations.
Before You End Your Trip
1. Open the ‘CityBee’ app, click ‘Reservation’ and check your current zone.
2. Ensure you are in a transparent or yellow zone.
3. Review any applicable fee or discount in the app.
4. Confirm you are parked correctly according to traffic and parking rules.
5. Avoid grey zones, restricted areas, or private driveways.
Extra fees
There is no registration or account creation fee – you pay for the time of using the vehicle and kilometers. Detailed price information is available on the “Pricing” page, and additional fees and penalties are set out below in this Pricelist.
We strongly urge you to use CityBee cars responsibly and leave them in good order. However, additional fees may apply if you fail to comply with the Terms and Conditions of the agreement or use of the services.
Prices are available on the web pages:
LT – https://citybee.lt/en/pricing/;
LV – https://citybee.lv/en/pricing/;
EE – https://citybee.ee/en/pricing/.
The Terms discuss fines and conditions, principles and procedure of imposing them, whereas specific types of fines and their specific amounts are indicated in the Pricelist, which can be periodically updated. In any case, the User must get familiar with the Pricelist in the App, applicable to each reservation and currently valid before they confirm each reservation.
Please be aware that driving Cargo vehicles on motor highways requires payment. Drivers must either pay a user toll or present a document confirming toll payment, such as a vignette, in paper or electronic form. For more information about vignettes in Lithuania, and Estonia, please visit: Road taxes.
When driving within the borders of Latvia, vignettes are included in the price and drivers do not have to purchase them. If the trip is planned outside Latvia and the state border will be crossed, the driver must purchase a vignette.
Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the remaining amount due is debited no later than at the end of the trip, and if the minimum amount is not reached – the difference is not returned). The minimum trip price (its size) for each car is indicated in the App.
Additional fees
*Please note that these additional fees are different from Lithuania. You can find the additional fees in Lithuania- https://help.citybee.tech/lt/articles/4890607-papildomi-mokesciai, https://contracts.citybee.lt/pricing/en/20250509.pdf. Fees that this is applicable to are marked with an asterisk (*).
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The BeeChill Fee is a small financial protection fee applied to all Pay as-You Go trips, and it’s already included in the price of trip packages – you can easily see the fee in the app before you start your trip.
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Fee for leaving the vehicle in the Republic of Lithuania (in a zone permitted by CityBee) – 69 EUR
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Parking Zone fee – a fee the amount of which is provided for on the App is charged for returning or collecting the Vehicle from the Parking Zone territories marked and shown on the App.
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Administrative fee in case of a violation of the Road Traffic Regulations and related events – 10 EUR*
In cases provided for in the Terms, you will also have to cover costs incurred by us in connection with damage caused by you or administration of your debt.
Fines and damages
If you or other persons, for whom you make it possible to use our vehicles, do not follow the Terms, the following fines may be imposed on you, which are deemed our liquidated damages:
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For allowing other persons to use the Account and (or) to drive, control or otherwise use the vehicle – 700 EUR
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For leaving a vehicle (i.e., ending the trip) not in CityBee zones marked in the App (the fine is also applied in cases where the trip is terminated on our initiative after applying for temporary protection measures): – 300 EUR*
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For loss of the vehicle starting keys – 120 EUR* You must also compensate for all costs of purchasing and programming the keys.
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For smoking inside the vehicle – 70 EUR*
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For fuel misappropriation or misuse of the fuel card – 500 EUR (in case of fuel misappropriation you will pay a fine, plus will compensate for the value of the misappropriated fuel)
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For dangerous, reckless or careless driving – 500 EUR*
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For driving under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state (or when you consumed alcohol or used other intoxicating substances after the traffic accident before its circumstances were established, or avoided undergoing a blood alcohol or intoxication test (blood alcohol content or intoxication is understood as defined in legal acts). You must pay us the fine of the indicated amount for driving under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state also in those cases when you transferred the Vehicle or otherwise made it possible for another person to drive it when he was under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state, or when such a person avoided undergoing a blood alcohol or intoxication test – 2000 EUR
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For leaving a vehicle (i.e., ending the trip) in such a condition where it cannot be used for further trips (e.g., the vehicle is left in a private lot or a paid parking lot, from which it is not possible to leave without paying for parking.) – 70 EUR*
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For leaving the vehicle (i.e., ending the trip) without leaving the key in the vehicle, if within 2 hours from informing you about the collection of the key, the key is not returned – 70 EUR*
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For soiling of the vehicle, which requires additionally cleaning (including dry cleaning) – 100 EUR
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For failure to comply with our order not to exceed the permitted speed limit when you, after receiving a notification from us, continue to exceed the speed limit – 150 EUR
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Fee for leaving a car in an unauthorized place (when the car is towed to a storage area) – 200 EUR*
However, if the vehicle is damaged during a traffic accident caused by you (or another person for whom you made it possible to use our vehicle) in a non-sober state, participating in sports competitions, or otherwise violating the Terms, you will have to compensate us for damages in full. See the Terms.
About other cases of damages, see the Terms.
What is the amount of the BeeChill fee?
The amount of the BeeChill fee for each car is indicated in the App.
Can I switch to pay-as-you-go pricing if I have a CityBee subscription plan?
During your CityBee subscription period, you can choose between using a subscription plan trip or purchasing a pre-paid trip package for a longer route at the start of each trip. The pay-as-you-go pricing will automatically apply only if you exceed the allocated kilometers and/or minutes for the subscription plan or the additionally purchased package.
Four wheel drive cars
At the moment we do not have any cars which would be 4 wheel drive.
Long-term car reservation for legal entities
CityBee currently offers long-term car rentals.
It can be any car from the CityBee fleet. Use is no different from a short-term CityBee rental, and all the benefits offered (insurance, fuel, washing) remain as well. When renting a car (s) for a longer period, we can offer having a private fleet (or car) that operates in the exact same manner as a regular CityBee service. Employees who have access to CityBee on behalf of the company would be able to reserve, unlock, and use cars the usual way. In such a case, the said cars would not be visible to our other users but the employees could easily share them. The rental of the car (s) would be invoiced in the same manner as in the second case.
Car rental rates CityBee Lithuania;
Car rental rates CityBee Latvia;
Car rental rates CityBee Estonia.
