You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. So it is not necessary to return the car to the same parking lot you picked it up from.
During long-term reservation, without ending the trip, you can leave the van in CityBee green parking zones.
You can view the van zones in the CityBee app.
If you find a CityBee car dirty or damaged (if the damage is not marked with an orange sticker “Reported”), please report by the application or take a photo and send it to us by email or a Facebook message and indicate a vehicle state plate number.
Email for CityBee LT damages info@citybee.lt
Email for Citybee EE damages info@citybee.ee
Email for Citybee LV damages info@citybee.lv
Yes, of course! You can use BeePool services both with CityBee vehicle and with your own car.
If you decide to use your car, make sure that it is without any technical issues and has all the necessary documents. During the trip, it is mandatory to have vehicle registration and technical inspection documents, vehicle owners’ compulsory civil liability insurance policy and other essential documents. Please note that CityBee does not check the documents of the vehicle. Passengers can ask the driver to show them at any time during the trip.
The usage time of the car starts from the moment of unlocking the car or when you click “extend the reservation” and ends when the car is locked via the smartphone app.
Each time you use CityBee, you are able to choose “pay as you go” or prepaid packages:
Pay as you go – you can calculate the price of the trip here:
Price calculator CityBee Lithuania
Price calculator CityBee Estonia
Price calculator CityBee Latvia
The minimum trip price is € 2.29 and is deducted when the car is unlocked.
If the cost of the trip is more than 2.29 €, the remaining amount will be deducted at the end of the trip.
Prepaid packages – the prices for the packages are fixed. Prepaid package prices are based on the time and kilometers included. If the time or kilometers included in the package are exceeded, the additional price is calculated according to the set tariff, specified when choosing the package.
You can find all of the available packages in the CityBee app.
There is no extra charge for fuel and insurance – we take care of it.
If you wish to cancel your reservation, you can do so in your conversation with the driver by clicking “Cancel reservation” next to the confirmed reservation.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the Švaros Broliai tunnel car wash and wash your car for free.
We can supply you with wipes for cleaning windows and interior finishes.
Reserve a time with our partners and deliver the car for washing at the agreed time.
Our partners wash the exterior of a car, clean the interior, and refill the windshield washer fluid.
Partners contacts in Lithuania:
a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.
b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Signing up for CityBee is free. And no membership fees are applied.
Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below. If your country is not on the list – unfortunately you will not be able to register.
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Lithuania |
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Belgium |
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France |
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Germany |
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Italy |
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Luxembourg |
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Netherlands |
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Denmark |
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Ireland |
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United Kingdom |
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Greece |
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Portugal |
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Spain |
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Austria |
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Finland |
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Sweden |
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Cyprus |
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Czech Republic |
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Estonia |
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Hungary |
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Latvia |
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Malta |
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Poland |
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Slovakia |
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Slovenia |
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Croatia |
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USA |
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Norway |
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Canada |
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Switzerland |
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Australia |
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Iceland |
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Lichtenstein |
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San Marino |
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Monaco |
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New Zealand |
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Bulgaria |
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Romania |
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Ukraine |
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Egypt |
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Isle of Man |
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Israel |
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Turkey |
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Russia |
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Belarus |
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Georgia |
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
