Candidate privacy policy
CityBee candidate privacy policy is described in the following document:
We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.
In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Please note that this service is provided in Lithuania only.
As this vehicle is intended for city use, it is not equipped with a high-mileage battery. Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving. This way, You will safely reach the nearest electric charging station.
During your CityBee subscription period, you can choose between using a subscription plan trip or purchasing a pre-paid trip package for a longer route at the start of each trip. The pay-as-you-go pricing will automatically apply only if you exceed the allocated kilometers and/or minutes for the subscription plan or the additionally purchased package.
Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.
The price for extended reservation costs as much as the time price for that specific car displayed in the price list.
The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
The fuel is refilled at any Circle K gas station (you have to pay for the fuel with the CityBee fuel card found inside the car)!
Car screenwash can not be purchased with a „Circle-K“ card.
In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the pay-as-you-go pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.
When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.
For more information on CityBee parking zones, click here.
CityBee candidate privacy policy is described in the following document: