CityBee subscription plan is valid for 30 days from the date of purchase. Unused trips do not carry over to a new plan.
To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.
Lithuania self – service: https://selfservice.citybee.lt/#/login;
Latvia self-service: https://selfservice.citybee.lv/;
Estonia self-service: https://selfservice.citybee.ee/.
VW Crafter, VW e- Crafter and MAN TGE
Cargo area measurements:
Length – 3201 mm.;
Height – 1961 mm.;
Width – 1832 mm.;
Width between wheelhouse – 1380 mm..
VW Crafter load capacity is up to 1411kg.
VW e- Crafter load capacity is up to 950kg.
Renault Master
Cargo area measurements:
Height – 1894 mm.;
Width – 1765 mm.;
Length – 3733 mm.;
Width between wheelhouse – 1380 mm..
Car measurements:
Height – 2488 mm.;
Width – 2470 mm.;
Length – 6225 mm.
Load capacity is up to 1434kg.
Ford Transit
Cargo area measurements:
Height – 1886 mm.;
Width – 1784 mm.;
Length – 3494 mm;
Width between wheelhouse – 1392mm.
Car measurements:
Height – 2547 mm.;
Width – 2059 mm.;
Length – 5981 mm.
Load capacity is up to 1220kg.
Fiat Ducato
Cargo area measurements:
Height – 1932 mm
Width – 1870 mm
Length – 3705 mm
Wheelbase – 1422 mm
Car measurements:
Height – 2522 mm
Width – 2050 mm
Length – 5998 mm
Load capacity is up to 1326 kg
If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.
If you don’t use all the kilometers and minutes allocated for a trip under the subscription plan, the unused distance and time will not be carried over to another trip.
All CityBee subscription plans are valid for 30 days from the date of purchase. If you do not use all the trips included in the plan within this period, the plan will not be automatically renewed, and no refunds will be given for unused trips.
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you need to fill a full tank. The discount is given just once during your trip.
The discount will be added to your account within about an hour after the refueling!
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
You can submit your request for the exercise of your rights (as far as your Account is concerned) to us in the following ways:
submitting a request at e-mail info@citybee.lt; info@citybee.lv; info@citybee.ee, from email that is registered in your CityBee account that you want to delete;
submitting a request by e-mail at info@citybee.lt; info@citybee.lv; info@citybee.ee, signed with qualified e-signature (e.g. by use of Smart-ID or M-signature);
In the CityBee app, by selecting Menu -> My profile -> Delete my account.
CAR FOR 2 DAYS + 250KM = 99EUR
A good trip with a meaning - what more do you need? 🧡 Offer valid: 12.02 - 20.02 (included).
The offer applies to any CityBee passenger car - 11 different types! 250km should be enough for a teat yourself ride, but if you want to drive more, no problem. Just know that after 250 km the standard price of the selected car will be applied;
Fuel, insurance, parking, cleanliness, disinfectants, road vignettes and maintenance are all included, just like a standard CityBee rental;
The offer applies to all CityBee passenger car reservations made between 12.02 - 20.02. Take any car in the app, contact our customer center +371 27265459 and ask for the special CityBee Honey tariff - they will arrange everything and you will be able to drive immediately! The prepayment will be applied at the beginning of the trip.
Find the passenger car you want in the app and reserve it
Once the car is booked, contact our customer center within 15 minutes by calling +37127265459 and ask for the CityBee Honey tariff;
The diligent bees of our customer center will apply the special tariff;
Everything is ready, you can go on your trip :)
Find the passenger car you want in the app and reserve it
Once the car is booked, contact our customer center within 15 minutes by calling +37127265459 and ask for the CityBee Honey tariff;
The diligent bees of our customer center will apply the special tariff;
Everything is ready, you can go on your trip :)
Visit the FAQ page and check the answers to the Frequently Asked Questions.
