CityBee currently offers long-term car rentals.
It can be any car from the CityBee fleet. Use is no different from a short-term CityBee rental, and all the benefits offered (insurance, fuel, washing) remain as well. When renting a car (s) for a longer period, we can offer having a private fleet (or car) that operates in the exact same manner as a regular CityBee service. Employees who have access to CityBee on behalf of the company would be able to reserve, unlock, and use cars the usual way. In such a case, the said cars would not be visible to our other users but the employees could easily share them. The rental of the car (s) would be invoiced in the same manner as in the second case.
Car rental rates CityBee Lithuania;
Car rental rates CityBee Latvia;
Car rental rates CityBee Estonia.
CityBee subscription plan is valid for 30 days from the date of purchase. Unused trips do not carry over to a new plan.
During your CityBee subscription period, you can choose between using a subscription plan trip or purchasing a pre-paid trip package for a longer route at the start of each trip. The pay-as-you-go pricing will automatically apply only if you exceed the allocated kilometers and/or minutes for the subscription plan or the additionally purchased package.
If you experience a flat tire during your trip, don’t worry—we’re here to help! Here’s what you should do:
Pull over safely: First and foremost, make sure you stop the car in a safe location.
Contact us immediately: Let us know about the flat tire as soon as possible by reaching out through the CityBee app or our customer service. We’ll guide you on the next steps and assist with any necessary arrangements.
Don’t attempt repairs on your own: We’ll take care of everything, so there’s no need to replace the tire yourself. Just follow the instructions provided by our team.
The good news is that the BeeChill fee is designed to cover tire repairs, provided that you follow our Terms of Service and adhere to traffic laws. You’ll be covered as long as the flat tire isn’t caused by actions like driving on it while it’s flat, causing more damage, or failing to report the incident.
For more details, please take a moment to review our Terms of Service. We’re here to support you and ensure your experience is as smooth as possible!
In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the pay-as-you-go pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.
When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.
For more information on CityBee parking zones, click here.
If You refueled at another gas station and paid for it, we will reimburse your expenses.
In order to get a reimbursement to your bank account in Lithuania, If You are a natural person or a company, You need to contact us via email info@citybee.lt. Please send our team payment receipt and we will provide You refund request sheet, that You will need to fill out and send back to us.
All CityBee subscription plans are valid for 30 days from the date of purchase. If you do not use all the trips included in the plan within this period, the plan will not be automatically renewed, and no refunds will be given for unused trips.
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
CAR FOR 3 DAYS + 400KM = 139EUR
After this 2021, which we have all gone through, we all also deserve to be pampered a little. This Holiday offer will help not only to leave, but also to drive over the 2021, and to enter 2022!
The offer applies to any CityBee passenger car - 9 different types! 400km should be enough for a 3-day Holiday trip. If you want to drive more, no problem, just know that after 400km the standard price of the selected car will take effect;
Fuel, insurance, parking, cleaning, disinfectants, road vignettes and maintenance are all included, just like in a standard CityBee rental;
The offer applies to all CityBee passenger car reservations made until the end of the year! Take any car available in the app, contact our customer center on +371 27265459 and ask for the CityBee Holiday offer - they will take care of everything and you can go right away!
Find and book any available passenger car in the application;
Once the car has been booked, contact our customer center within 15 minutes by calling +371 27265459 and ask for a special Holiday rate at CityBee;
Our customer service Bees will apply the special offer to your reservation;
Everything is ready, you can now start your Holiday trip :)
Find and book any available passenger car in the application;
Once the car has been booked, contact our customer center within 15 minutes by calling +371 27265459 and ask for a special Holiday rate at CityBee;
Our customer service Bees will apply the special offer to your reservation;
Everything is ready, you can now start your Holiday trip :)
Visit the FAQ page and check the answers to the Frequently Asked Questions.
