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К сожалению, мы не можем найти машины, которые ты ищешь.
Please note that this service is provided in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for «IgnitisON» and one for «ElintaCharge»).
In case of charging at the «IgnitisON» charging station or «ElintaCharge» fast charging station:
Approach the charging station, scan the charging token, and choose «Stop Charging» («Sustabdyti»).
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot «ElintaCharge» station:
Scan the charging token and wait for a few seconds until the word «Charging» on the station stops lightning.
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van — under the front center seat
• In the case of a passenger car — to the spare wheel space in the trunk.
If you cannot unplug the cable from the car easily, take the car keys and press the «Unlock» button twice again.
Estonia:
Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:
Take the Eleport charging card and tap it on the reader
Press »Stop Charging» (»Lõpeta laadimine») — this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger
By registering in the CityBee application, you confirm that you have read and agree to the terms of use and privacy policy. If you had not done that, you would not be able to use CityBee services.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
You probably already have a CityBee account linked to this email but it has a different phone number. Contact us by e-mail or by phone and we will help you solve this issue.
You can contact Lithuania team via info@citybee.lt or by phone +37070077084;
You can contact Latvia team via info@citybee.lv or by phone +371 27265460;
You can contact Estonia team via info@citybee.ee or by phone +372 600 0160.
The maximum length of a reservation is 28 days if you wish to continue using CityBee service longer, just purchase another package or continue the trip with the «pay as you go» option and we will take the necessary steps to issue a monthly invoice for your ongoing trip.
To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.
Lithuania self — service: https://selfservice.citybee.lt/#/login;
Latvia self-service: https://selfservice.citybee.lv/;
Estonia self-service: https://selfservice.citybee.ee/.
You can use CityBee cars without 2 years of driving experience!
However, in Lithuania and Estonia, you must bring a personal «Maple Leaf» magnetic sticker, which you must stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of your trip.
Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.
You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.
Select ,,See previous» and You will see all Your previous conversations in the live chat.
К сожалению, мы не можем найти машины, которые ты ищешь.