Дополнительные платежи
Дополнительные сборы CityBee описаны в следующем документе:
When using CityBee, you do not need to pay for the fuel — you will pay only for the time used and for kilometers driven.
When the fuel drops to 1/4 volume of the tank capacity, go to any Circle-K gas station in Lithuania and fuel the bee. Fill a full fuel tank and pay with the gas stations’ card which you will find in the CityBee car at the sun visor on the top of the driver’s side.
You will find the payment card PIN code and fuel type in the CityBee app after opening your active reservation.
We’ve got you covered in the event of a car accident, as long as you inform us immediately about it and follow the Terms of Service, the BeeChill fee will take care of the damage.
However, there are exceptions where you will be financially liable, such as:
Failing to report the accident,
Intentional or reckless actions (e.g., driving under the influence or violating traffic laws),
Other exceptions mentioned in our Terms of Service (section 7.17).
In these cases, you will be responsible for the damage, and you will have to cover all costs. For full details, refer to our Terms of Service.
You will receive an email notification after each trip made with your CityBee subscription plan, informing you of the remaining trips. You can also view your remaining trips in the CityBee app by selecting the desired car for your trip.
VW Crafter, VW e- Crafter and MAN TGE
Cargo area measurements:
Length — 3201 mm.;
Height — 1961 mm.;
Width — 1832 mm.;
Width between wheelhouse — 1380 mm..
VW Crafter load capacity is up to 1411kg.
VW e- Crafter load capacity is up to 950kg.
Renault Master
Cargo area measurements:
Height — 1894 mm.;
Width — 1765 mm.;
Length — 3733 mm.;
Width between wheelhouse — 1380 mm..
Car measurements:
Height — 2488 mm.;
Width — 2470 mm.;
Length — 6225 mm.
Load capacity is up to 1434kg.
Ford Transit
Cargo area measurements:
Height — 1886 mm.;
Width — 1784 mm.;
Length — 3494 mm;
Width between wheelhouse — 1392mm.
Car measurements:
Height — 2547 mm.;
Width — 2059 mm.;
Length — 5981 mm.
Load capacity is up to 1220kg.
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:
CityBee Lithuania contacts: +37070077084, info@citybee.lt;
CityBee Latvia contacts: +371 27265460, info@citybee.lv ;
CityBee Estonia contacts: +372 600 0160, info@citybee.ee.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
After using the CityBee car, return the vehicle to CityBee parking zone. CityBee parking zones are highlighted on the app map.
Green zone
You can always finish your trip in this area following the road traffic rules. Do not leave the car in disabled parking space or in reserved areas. Attention — green zones are different for electric cars, cars and vans.
Yellow zone
Leaving or picking a Bee up here might incur an extra fee or discount for the trip. Please note that the conditions differ for each area. Click on the desired area to see them.
Red zone
CityBee cars can not be left in these areas. A fine may be applied at the end of the trip if you finish your trip in this zone. Areas that not highlighted are also not CityBee zones and cars can not be left there.
All Citybee zones can be found in the app on the main map.
After completing the trip and parking, make sure that you have not left your belongings in the car, as well as that you have not taken car documents or accessories with you. Remember to leave the key in the car, put it in the same place you picked it up from or leave it in a place where another customer can easily find it. Make sure all windows and sunroof are closed.
When you get out of the car, open the active reservation in the mobile app and select the «End trip» command and confirm this action. Check that the car door has been locked successfully.
Currently, CityBee offers a long-term car rental, and any car from the CityBee car park can be rented. Usage is no different from short-term CityBee rent service, and all the offered benefits (insurance, fuel, washing) remain.
How long can a person use a car?
The maximum length of a reservation is 28 days. If you wish to continue using CityBee service longer, just purchase another package or continue the trip with the «pay as you go» option and we will take the necessary steps to issue a monthly invoice for your ongoing trip.
What is the amount of time you will be charged for a trip when an individual uses the car?
During long-term reservation (trip package), the sum is charged before the start of the trip and if additional time and/or km is required after the prepayment package ends, the sum for the actual accumulated amount will be deducted during or at the end of the trip.
The money will be deducted from your selected card. If you have money in your CityBee wallet or have accumulated credit, for example for refueling, the funds will be deducted from this amount first. If the amount cannot be deducted, we will ask you to pay it or leave the car.
CityBee users do not need to purchase a Jūrmala entry pass.
Дополнительные сборы CityBee описаны в следующем документе: