Smoking in CityBee cars

Can I switch to pay-as-you-go pricing if I have a CityBee subscription plan?

During your CityBee subscription period, you can choose between using a subscription plan trip or purchasing a pre-paid trip package for a longer route at the start of each trip. The pay-as-you-go pricing will automatically apply only if you exceed the allocated kilometers and/or minutes for the subscription plan or the additionally purchased package.

Type of fuel

How can I find out when my CityBee subscription plan expires?

What is the CityBee subscription?

The CityBee subscription is a monthly trip plan that allows you to travel much more affordably than with the pay-as-you-go pricing and offers exclusive benefits for subscribers. When you purchase a subscription plan for a fixed price, you’ll receive a set number of trips. Each trip includes a predetermined number of kilometers and minutes, as well as the trip start fee and minimum trip cost. You have 30 days from the date of purchase to use your trips.

Regardless of the number of trips, the CityBee monthly subscription plan also includes the following benefits:

free parking in the CityBee yellow zone;
‘BeeChill’ fee included in the price.

Mileage of a fully charged electric car

Please note that this service is provided in Lithuania and Estonia.

Every single CityBee electric vehicle has a different mileage which also heavily depends on the current season (i.e. the mileage is increased when the temperature is +15°C rather than when it’s -10°C):

Volkswagen e-Crafter: warm Summer – 130 km, cold winter – <85 km;

Peugeot e-2008: warm summer in the city ~300 km, out of the city ~220 km; cold winter in the city ~200 km, out of the city ~160 km.
Fiat 500e: warm summer in the city – 240km, out of the city – 180km, cold winter in the city – 190km, out of the city – 140km

For exact mileage, please take a look at the vehicle’s computer screen after having driven it for at least 5 km.

Previous conversations in the live chat

Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.

You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.

Select ,,See previous” and You will see all Your previous conversations in the live chat.

Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

KIA Sportage

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.14€

1 hour

6.19€

1 day

22.99€

km

0.29€

Smoking in CityBee cars

Can I switch to pay-as-you-go pricing if I have a CityBee subscription plan?

Type of fuel

How can I find out when my CityBee subscription plan expires?

What is the CityBee subscription?

Mileage of a fully charged electric car

Previous conversations in the live chat

Extended reservation

KIA Sportage

Car gallery

All features for your trip!

Automatic transmision

Child seat

Air conditioning

Navigation

USB

Everything you need is CityBee app!

Smoking in CityBee cars

Can I switch to pay-as-you-go pricing if I have a CityBee subscription plan?

Type of fuel

How can I find out when my CityBee subscription plan expires?

What is the CityBee subscription?

Mileage of a fully charged electric car

Previous conversations in the live chat

Extended reservation

KIA Sportage

Price Calculator

KIA Sportage

Car gallery

All features for your trip!

Automatic transmision

Child seat

Air conditioning

Navigation

USB

More from CityBee

Volkswagen Tiguan

Toyota Corolla Touring

Ford Puma

Skoda Karoq

Seat Ateca

Peugeot 308

Ford Focus Wagon

KIA Sportage

Opel Crossland

Skoda Fabia

Volkswagen Taigo

Toyota C-HR

Nissan Qashqai

Opel Mokka

Ford Kuga

Jeep Compass

Ford Focus

VW T-Roc

Skoda Kamiq

BMW 118i

Toyota Corolla

Volkswagen T-Cross

Everything you need is CityBee app!