Price Calculator
Ford Kuga
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
Yes! You can travel with CityBee cars to other EU countries (where CityBee cars are insured). Just first of all you need to contact our team and get our permission.
You can contact the Lithuania team via info@citybee.lt
You can contact the Latvia team via info@citybee.lv
You can contact the Estonia team via info@citybee.ee
Without our permission, you can travel to Lithuania, Latvia, and Estonia with CityBee cars! Leaving a vehicle in another Baltic country you will also be charged additional 59 euros.
CityBee bees are new (not older than 2 years), technically sound cars. Including the practical Toyota Yaris, the comfortable Nissan Qashqai, and the cargo Fiat Ducato. You can see the models of cars currently in CityBee Park here:
CityBee park in Lithuania https://citybee.lt/lt/transportas;
CityBee park in Latvia https://citybee.lv/en/transport/;
CityBee park in Estonia https://citybee.ee/en/transport/.
Please note that this service is provided in Lithuania only.
A CityBee bike can hold up to 120 kg and its bag – 5 kg.
Please note that electric cars can be found in Lithuania only.
Make sure the car is unlocked.
Open Charger socket cover on the car which is next to the driver’s door (in the case of the VW e-Crafter electric van) or behind the rear door (in the case of light electric vehicles). If the cover does not open, click “Unlock” on the car key.
In case of charging the vehicle at the “IgnitisON” or “ElintaCharge” fast charging station:
Use the right-most charging wire (“Type 2”) that is already connected to the charging station.
Attention: Wire configurations may vary in some charging stations, so you can only find a Type 2 or “CCS” type wire.
Take the car keys and find the charging token attached (there are two tokens: one for “IgnitisON” and one for “ElintaCharge”).
Approach the charging station and scan the charging token.
Choose the charging slot (“Pasirinkite jungtį”) by pressing a button next to the shown option.
Press the button “Pradėti” to start charging.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Take the charging wire from under the middle seat of a CityBee car:
• In the case of the VW e-Crafter electric van – under the front center seat.
• In the case of a passenger car – to the spare wheel space in the trunk.
2. Put one side of the charger wire in the car electric socket and another side into the charging station.
3. Scan the RFID token with “ElintaCharge” written on it.
4. The word “Charging” should start lightning, which means the vehicle is being charged.
Check the car’s charging socket (the green light should be lightning; if there is an orange light or no light at all, it means that the car is not being charged) and the information screen behind the steering wheel (it should indicate that the car is being charged with an indicated time left until fully charged).
If you find a CityBee car dirty or damaged (if the damage is not marked with an orange sticker “Reported”), please report by the application or take a photo and send it to us by email or a Facebook message and indicate a vehicle state plate number.
Email for CityBee LT damages info@citybee.lt
Email for Citybee EE damages info@citybee.ee
Email for Citybee LV damages info@citybee.lv
For your convenience, we now offer prepaid trip packages that include fixed time with fixed kilometers.
By choosing prepaid packages, you will pay less than the usual fare with the same distance and time in the “pay as you go” option.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
A day mentioned in the trip packages is 24 hours.
You can find the packages and prices in the CityBee app.
If the traffic accident occurs not due to the fault of a CityBee customer, no additional fees or penalties will apply.
If the traffic accident occurs due to the CityBee driver, the following options are available:
1. If the damage done amounts to less than the maximum financial liability (€500), the driver who damaged the car will be issued an invoice based on the repair estimate.
2. If the damage caused to the car is more than €500, the CityBee customer is subject to financial liability of €500.
If You refueled at another gas station and paid for it, we will reimburse your expenses.
There are two possible reimbursement methods:
1. We can add the amount spent on fuel to Your CityBee account. In such a case, the money would be used to pay for Your trips, and when the money runs out, the process will continue as usual – reservations will be charged to Your bank account.
2. We can reimburse the money to the bank account linked to Your CityBee account.
In order to get a reimbursement in Latvia and Estonia, You need to:
If You are a natural person, You need to send the information below to us via email at CityBee Latvia- info@citybee.lv; CityBee Estonia- info@citybee.ee:
Trip ID (You can find the trip ID number only if You finished the ride if the ride is still ongoing write the license plate number);
The amount that You paid for the fuel;
Bank account number which is linked to Your CityBee account;
Photo of Your receipt;
Write what kind of reimbursement would like to get (CityBee credits or reimbursement to Your bank account).
If You are a company, You need to send the information below to us via email at CityBee Latvia- info@citybee.lv; CityBee Estonia- info@citybee.ee:
Name of Your company and the company code.
Information that You paid by Your own money and the company did not incur any loss;
Write Your name, surname, bank account number (If You would like to get the reimbursement to Your bank account);
Trip ID number;
Write the amount that You paid for the fuel;
Photo of Your receipt;
Write what kind of reimbursement would like to get (CityBee credits or reimbursement to Your bank account).
In order to get a reimbursement to your CityBee account in Lithuania, If You are a natural person or a company, You need to send the information below to us via email info@citybee.lt:
Trip ID (You can find the trip ID number only if You finished the ride if the ride is still ongoing write the license plate number);
The amount that You paid for the fuel;
Photo of Your receipt.
In order to get a reimbursement to your bank account in Lithuania, If You are a natural person or a company, You need to contact us via email info@citybee.lt. Our team will provide You with a refund request sheet, that You will need to fill out and send back to us.
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
