Price Calculator
Ford Focus
The price of this journey would be
0€
Trip start fee of 0.99€ is included in the price calculation.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
If you wish to use your ON discount coupons, you must activate them before starting your trip, i.e., before reserving the vehicle for your trip. You can activate your coupons in the CityBee application, in the “Menu” section by pressing on the “CityBee ON” section and by selecting “Auto-apply”.
If you activate your discount coupons while having an active reservation, i.e., after reserving the vehicle or during a trip, the discount coupon will only be applied to your next trip.
You cannot use ON discount coupons to pay for your previous trips or to purchase a gift coupon.
VW Crafter, VW e- Crafter and MAN TGE
Cargo area measurements:
Length – 3201 mm.;
Height – 1961 mm.;
Width – 1832 mm.;
Width between wheelhouse – 1380 mm..
VW Crafter load capacity is up to 1411kg.
VW e- Crafter load capacity is up to 950kg.
Renault Master
Cargo area measurements:
Height – 1894 mm.;
Width – 1765 mm.;
Length – 3733 mm.
Car measurements:
Height – 2488 mm.;
Width – 2470 mm.;
Length – 6225 mm.
Load capacity is up to 1434kg.
Ford Transit
Cargo area measurements:
Height – 1886 mm.;
Width – 1784 mm.;
Length – 3494 mm;
Width between wheelhouse – 1392mm.
Car measurements:
Height – 2547 mm.;
Width – 2059 mm.;
Length – 5981 mm.
Load capacity is up to 1220kg.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
ON level is determined automatically on the first day of each month, by adding up the amounts you’ve actually paid for the services during the previous 3 months using “pay as you go” and trip package pricing, when services are paid for by payment card and/or funds in an electronic wallet.
There are three ON levels :
ON1 – a 3% cashback is given for every trip – after spending 0 EUR – 210,99 EUR in the last three months;
ON2 – a 5% cashback is given for every trip – after spending 211 EUR – 450,99 EUR in the last three months;
ON3 – a 7% cashback is given for every trip – after spending 451 EUR or more in the last three months.
The level does not change during the current month – it recalculates on the first day of each calendar month. For example, in December, you are in the ON1 level, and you are entitled to a 3% discount, but, in the last three months, including December, you had spent 250 EUR on CityBee mobility services, so on the 1st of January, you will be assigned to the ON2 level, and during January you will get a 5% discount.
Amounts paid for CityBee services are not included in the calculation of the discount, if they are paid using gift vouchers, APVA funds, CityBee prepaid service plans, except for trip packages.
During promotions organized by the company, different amounts of discounts are applied. Promotions are published on the website and/or mobile app.
If you want to change your phone number in the CityBee app, please follow these steps:
Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.
If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.
If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.
Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.
Email for contacting (for Citybee Lithuania customers): info@citybee.lt;
Email for contacting (for Citybee Latvia customers): info@citybee.lv;
Email for contacting (for Citybee Estonia customers): info@citybee.ee.
Certainly! Every day, we not only strive to ensure that our customers’ journeys with CityBee are smooth but also work hard to offer relevant additional benefits to our customers. Very soon, we will introduce a new offer for our most active customers, and we believe that it will strengthen our friendship even more!
Please note that we do not process refunds older than 3 months. e.g. If you have filled up at a non Circle-K petrol station, the fuel receipt cannot be older than 3 months when you apply for a refund.
Reduced financial liability is a service that allows you to reduce your responsibility, so that in the event of a road traffic accident in which a CityBee vehicle is damaged, a smaller amount of damages should be covered if the accident is your fault.
In a situation where the reduced financial responsibility has not been purchased – if the vehicle was damaged in a road traffic accident due to your fault, you should compensate the damages caused as a result of the road traffic accident up to 600 EUR.
In a situation where reduced financial liability has been purchased – if the vehicle was damaged in a road traffic accident due to your fault, the compensable amount will not exceed 200 EUR. (See CityBee extra fees.)
The reduced financial responsibility can be purchased in the application before starting the reservation by choosing a payment tariff. Fee amount for each car is indicated in the App.
Other conditions: A condition that reduces the amount of damages you are liable for does not apply if you caused the damage to us intentionally or through gross negligence. The circumstances in which you are required to indemnify us for any loss we incur are set out and detailed in the CityBee Terms and Conditions under ‘Vehicle, Property Operating Terms and Liability’.
During the process of drivers license approval, sometimes the system will ask you to join a video call.
You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.
If you do not join the video call within 7 days, the driver’s license will not be successfully approved.
The price of this journey would be
0€
Trip start fee of 0.99€ is included in the price calculation.