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MG ZS
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
If you use all the trips included in your CityBee subscription plan before it expires, you can purchase a new plan at any time.
In that case, we recommend purchasing a pre-paid trip package. Before starting your trip, you can choose whether you want to use a subscription plan trip or buy a pre-paid package. You can select from available packages or create your own.
When using CityBee, you don’t have to pay for fuel yourself – you only pay for the time and kilometers you drive.
Refueling is easy!
Go to any of our partner Circle K gas stations. Open the CityBee app and start the refueling. Follow the simple instructions, fill up, and hit the road!
If the fuel is below 1/4 of the tank, you’ll receive a €2 discount for topping up.
Step by Step refueling guide
Check the Reservation map in the app to see nearby fuel stations. Tap a station for details and directions, then drive there.
When you arrive, tap the notification or open the CityBee app, go to Reservation, and select Refuel.
The app shows available pumps. Pick your pump, activate it, and wait for confirmation.
When it says, “Ready to fuel,” pick up the nozzle and start fueling. Return the nozzle when finished. The app will update the fueling status automatically.
If you decide not to refuel, you can cancel in two ways:
Manual cancel: Pick up the nozzle and immediately return it – the refueling is canceled.
Automatic cancel: If the nozzle is never picked up, the app will automatically cancel the refueling after 2 minutes of inactivity.
In rare cases, you may need to use the fuel card inside the car. This happens if the pump doesn’t work via the app or if you’re refueling outside the Baltic States. The CityBee app shows the PIN code and fuel type under your active reservation.
Please note that we do not process refunds older than 3 months. e.g. If you have filled up at a non Circle-K petrol station, the fuel receipt cannot be older than 3 months when you apply for a refund.
If you experience a flat tire during your trip, don’t worry—we’re here to help! Here’s what you should do:
Pull over safely: First and foremost, make sure you stop the car in a safe location.
Contact us immediately: Let us know about the flat tire as soon as possible by reaching out through the CityBee app or our customer service. We’ll guide you on the next steps and assist with any necessary arrangements.
Don’t attempt repairs on your own: We’ll take care of everything, so there’s no need to replace the tire yourself. Just follow the instructions provided by our team.
The good news is that the BeeChill fee is designed to cover tire repairs, provided that you follow our Terms of Service and adhere to traffic laws. You’ll be covered as long as the flat tire isn’t caused by actions like driving on it while it’s flat, causing more damage, or failing to report the incident.
For more details, please take a moment to review our Terms of Service. We’re here to support you and ensure your experience is as smooth as possible!
Yes, you can. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the ‘Flexible’ pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.
When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.
For more information on CityBee parking zones, click here.
Bee Chill – we’ve got your back! If you happen to have an accident and accidentally damage the vehicle, don’t stress – we’ve got you covered. Just be sure to notify us right away, and we’ll take care of the rest.
The BeeChill is a financial responsibility fee is applied to all ‘Flexible’ trips, and it’s already included in the price of trip packages or trips made with a subscription plan. You can see the fee in the app before you start your trip.
This fee is intended to cover any damage caused to the vehicle as a result of an accident for which you are responsible.
However, BeeChill does not apply in any of the cases listed in Section 7.17 of our Terms of Use. Below are some of the most common examples:
• if the accident is not reported;
• if the accident occurred while driving under the influence of alcohol or drugs;
• if the accident resulted from a serious violation of traffic regulations;
• or in any other cases specified in Section 7.17 of the Terms of Use.
For complete information about the application of BeeChill and all applicable exceptions, please refer to Section 7.17 of our Terms of Use.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
