Are CityBee cars insured?

All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.

In the event of a car accident where you are not the culprit (for example, a person who has violated the road traffic regulations hits your car), the insurance will cover the incurred losses and you will not have to pay anything extra.

If you drive a CityBee car and get in a car accident where you are the culprit, you will be subject to financial liability of up to €500. If the damage caused to the car is more than €500, the CityBee customer only needs to pay the maximum amount of financial liability of €500, even when the losses incurred are higher.

For those with a PREMIUM plan, the financial liability in the event of an accident is reduced from €500 to €100.

In case of non-insured events (for example, if you drive under influence, recklessly, etc.) you will have to pay the full amount for the damage caused.

Link to the law governing the CMTPLI in Lithuania;

Link to the law governing the CMTPLI in Latvia;

Link to the law governing the CMTPLI in Estonia.

Bikes subscription (In Lithuania only)

Please note that this service is provided in Lithuania only.

After purchasing a subscription, your 30-minute trips will be free of charge. The number of such trips is unlimited. If you exceed 30 minutes, each additional half-hour will cost 0.50 €.

How do I purchase a subscription?

You can purchase a subscription by clicking on “Menu” -> “My Wallet” -> “Purchase bicycle subscription” in the app.

Can I issue a VAT invoice on behalf of the company by myself?

Absolutely yes!

1. Update CityBee app. Open the app and press section “Credit cards”. Add your personal or Bussines credit card and indicate company details. There you will receive an invoice for the trip.

2. If you do not provide any company details, the invoice will be issued in the usual way ( with your personal name ).

3.Before the trip select the card from which payment after the trip will be made. If you select a card with the specified details the invoice will be issued according to the written information.

4. The invoice of the previous month shall be sent on the first days of the following month.

Can I carry pets?

On what basis are you still processing my personal data, even though I have requested that it be deleted?

Even after the termination of our contract, the General Data Protection Regulation (BDAR) gives us the right, while other legislation obliges us to keep information about the contract and its performance. Therefore, we will store your personal data from 3 months to 10 years after the termination of the contract.

The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Price calculator

The final price of the trip consists of the car rental time and the price for the kilometers travelled. You can check the price through the CityBee app, just tap on any car on the map and the prices will show up. There is an additional charge of €2 for travel to/from the airport.

Price calculator CityBee Lithuania

Price calculator CityBee Latvia

Price calculator CityBee Estonia

How far can I go with an EV (In Lithuania only)?

Please note that this service is provided in Lithuania only.

Every single CityBee electric vehicle has a different mileage which also heavily depends on the current season (i.e. the mileage is increased when the temperature is +15°C rather than when it’s -10°C):

Volkswagen e-Crafter: warm Summer – 130 km, cold winter – <85 km;

Peugeot e-2008: warm summer in the city ~300 km, out of the city ~220 km; cold winter in the city ~200 km, out of the city ~160 km.

For exact mileage, please take a look at the vehicle’s computer screen after having driven it for at least 5 km.

Do you need to pay for the fuel?

When using CityBee, you do not need to pay for the fuel – you will pay only for the time used and for kilometers driven.

When the fuel drops to 1/4 volume of the tank capacity, go to any Circle-K gas station in Lithuania and fuel the bee. Fill a full fuel tank and pay with the gas stations’ card which you will find in the CityBee car at the sun visor on the top of the driver’s side.

You will find the payment card PIN code in the CityBee app after opening your active reservation. You will find stickers indicating the type of fuel for a car on the sun visor and the fuel tank cover (both inside and outside).

Toyota Corolla

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.17€

1 hour

7.19€

1 day

34.89€

km

0.24€

1 week

159€

1 month

379€

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

Automatic transmision

Navigation

Frequently Asked Questions

Drive

Where can I find car documents?

How does the radio work?

How to switch gears?

How to turn on the lights?

How to start engine?

Fuel

How to refuel?

The gas tank is opened by lifting a switch to the left of the driver’s seat, then the tank cap is screwed off. The gas tank is on the left side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox. You can fill up at any Circle K station. You will find the fuel card in the visor and the PIN code is on the card. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

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