What do I do if I need an invoice on behalf of the company?

If you are using your personal account, add a payment card and specify the details of the company. Click on Menu -> Virtual Wallet -> Payment Methods -> Create Work Profile.

Before the trip, select the company card with the attached details and start the reservation. In this case, you will make the trip on a personal account, and the invocice will be issued in the name of the company.

You can also apply for a Citybee company account. If you would like to do so, please complete the business application form here.

How do I log in to my CityBee mobile app if, after entering my email address, I am notified that “This email address has already been used”?

You probably already have a CityBee account linked to this email but it has a different phone number. Contact us by e-mail or by phone and we will help you solve this issue.

You can contact Lithuania team via info@citybee.lt or by phone +37070077084;

You can contact Latvia team via info@citybee.lv or by phone +371 27265460;

You can contact Estonia team via info@citybee.ee or by phone +372 600 0160.

What to do if the car breaks down?

CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:

CityBee Lithuania contacts: +37070077084, info@citybee.lt;

CityBee Latvia contacts: +371 27265460, info@citybee.lv ;

CityBee Estonia contacts: +372 600 0160, info@citybee.ee.

Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.

Drivers license verification video call

During the process of drivers license approval, sometimes the system will ask you to join a video call.

You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.

If you do not join the video call within 7 days, the driver’s license will not be successfully approved.

How to add a company card in a business account?

Can I carry pets?

On what basis do you process my personal data?

We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.

The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Where can I leave feedback on BeePool?

All feedback is greatly appreciated. You can share your experience in the app by clicking “Menu” -> “Help” -> “Start a conversation” or by writing an e-mail at info@citybee.lt.

We would like to remind you that CityBee does not analyze pretensions of BeePool users if it is regarding the actions or inactions of other users, travel conditions, advertisements or information provided by users, mutual communication on the search platform or other issues.

Toyota Corolla

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0.99€ is included in the price calculation.

1 minute

0.1€

1 hour

5.99€

1 day

22.99€

km

0.25€

Car gallery

All features for your trip!

Automatic transmision

Child seat

Bluetooth

Bluetooth

Air conditioning

USB

Automatic transmision

Navigation

Frequently Asked Questions

Drive

Where can I find car documents?

How does the radio work?

How to switch gears?

How to turn on the lights?

How to start engine?

Fuel

How to refuel?

The gas tank is opened by lifting a switch to the left of the driver’s seat, then the tank cap is screwed off. The gas tank is on the left side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox. You can fill up at any Circle K station. You will find the fuel card in the visor and the PIN code is on the card. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

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