You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
Please note that this service is provided in Lithuania only.
Yes, bikes can be used by people of all ages who have a personal CityBee account.
To use bikes, you just need to download the app CityBee on your smart Android or iOS telephone. When registering for bike service, just enter your personal data and link a payment card.
Please note that this service is provided in Lithuania only.
No. There is no possibility to reserve a bike in advance.
Please note that this service is provided in Lithuania only.
You can charge the vehicle for free at every “IgnitisON” or “ElintaCharge” charging station or at any other charging station or regular 220V electric socket that you have access to at your own cost.
The full list of charging stations including “IgnitisON” and “ElintaCharge” can be checked at https://www.plugshare.com.
You probably already have a CityBee account linked to this email but it has a different phone number. Contact us by e-mail or by phone and we will help you solve this issue.
You can contact Lithuania team via info@citybee.lt or by phone +37070077084;
You can contact Latvia team via info@citybee.lv or by phone +371 27265460;
You can contact Estonia team via info@citybee.ee or by phone +372 600 0160.
Please note that this service is provided in Lithuania only.
Put a bike in a CityBee bike rack.
Lock it manually.
When locked, click complete trip in the app.
Absolutely yes!
1. Update CityBee app. Open the app and press section “Credit cards”. Add your personal or Bussines credit card and indicate company details. There you will receive an invoice for the trip.
2. If you do not provide any company details, the invoice will be issued in the usual way ( with your personal name ).
3.Before the trip select the card from which payment after the trip will be made. If you select a card with the specified details the invoice will be issued according to the written information.
4. The invoice of the previous month shall be sent on the first days of the following month.
Yes, you can. Please note that in this case you will only be able to book and use CityBee services that do not require a valid driver’s license (e.g., you can rent a bicycle or scooter). The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
1 minute
0.18€
1 hour
7.59€
1 day
35.39€
km
0.24€
1 week
159€
1 month
379€
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
All documents can be found in the storage box.
The car has a built-in radio with a touchscreen, so everything is controlled by pushing the buttons on the screen and using additional buttons on the radio itself and the steering wheel.
The car has an automatic gearbox, so the gears are switched by pressing the brake pedal, pressing the button on the gear switch, and putting the switch in the desired position. P – Parking R – Reverse gear N- Neutral gear D – Drive gear B – The slow gear. This gear charges the battery for the electrical engine while driving.
The car lights are turned on by turning the switch under the steering wheel on the left side. Turns and high beam are connected by a lever on the left side behind the steering wheel.
The car is started by pushing the brake pedal and pressing the start button near to the gear lever.
The cover for the gas tank is opened by pressing it. Then the cap is screwed off by turning counter-clockwise. The gas tank is on the right side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox. You can fill up at any Circle K station. You will find the fuel card in the visor and you can find the PIN code in app just press “PIN”. Pay with that card and keep driving 🙂
