Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you need to keep the car reserved for longer – you can choose to extend your reservation by clicking “Extend the reservation”.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting “Unlock” in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

Should I pay road taxes (i.e. buy vignette for toll roads) when traveling out of the city with VW e-Crafter (In Lithuania only)?

Please note that this service is provided in Lithuania only.

In Lithuania it is still a mandatory payment while you are traveling out of the city and using one of the toll roads, no matter the type of vehicle’s engine.

You can purchase the vignette at any petrol station or here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.

More information on toll roads: https://www.keliumokestis.lt/en.

How do I distinguish a personal account from a business account?

Are CityBee cars insured?

All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.

In the event of a car accident where you are not the culprit (for example, a person who has violated the road traffic regulations hits your car), the insurance will cover the incurred losses and you will not have to pay anything extra.

If you drive a CityBee car and get in a car accident where you are the culprit, you will be subject to financial liability of up to €600. If the damage caused to the car is more than €600, the CityBee customer only needs to pay the maximum amount of financial liability of €600, even when the losses incurred are higher.

In case Porsche Taycan is damaged in a traffic accident through your fault, you will compensate us for the damages suffered due to the traffic accident, if you are between 25 and 30 years old, up to €15000, if you are 30 years and older – up to €5000, in the case a reduced financial responsibility was purchase in the Mobile App – an amount not exceeding €1000.

In case of non-insured events (for example, if you drive under influence, recklessly, etc.) you will have to pay the full amount for the damage caused.

Link to the law governing the CMTPLI in Lithuania;

Link to the law governing the CMTPLI in Latvia;

Link to the law governing the CMTPLI in Estonia.

Country list of supported Drivers Licenses

Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below. If your country is not on the list – unfortunately you will not be able to register.

Lithuania

Belgium

France

Germany

Italy

Luxembourg

Netherlands

Denmark

Ireland

United Kingdom

Greece

Portugal

Spain

Austria

Finland

Sweden

Cyprus

Czech Republic

Estonia

Hungary

Latvia

Malta

Poland

Slovakia

Slovenia

Croatia

USA

Norway

Canada

Switzerland

Australia

Iceland

Lichtenstein

San Marino

Monaco

New Zealand

Bulgaria

Romania

Ukraine

Egypt

Isle of Man

Israel

Turkey

Russia

Belarus

Georgia

Temporary key lock without completing the trip

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

Can a driver without 2 years of driving experience use CityBee cars?

Is signing up for CityBee paid?

KIA Sportage

Get App To Ride

KIA Sportage

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.24€

1 hour

9.84€

1 day

44.99€

km

0.27€

Car gallery

All features for your trip!

Automatic transmision

Child seat

Air conditioning

Navigation

USB

Everything you need is CityBee app!

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