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The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
We’ve got you covered in the event of a car accident, as long as you inform us immediately about it and follow the Terms of Service, the BeeChill fee will take care of the damage.
However, there are exceptions where you will be financially liable, such as:
Failing to report the accident,
Intentional or reckless actions (e.g., driving under the influence or violating traffic laws),
Other exceptions mentioned in our Terms of Service (section 7.17).
In these cases, you will be responsible for the damage, and you will have to cover all costs. For full details, refer to our Terms of Service.
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you need to fill a full tank. The discount is given just once during your trip.
❗The discount will be added to your account within about an hour after the refueling.
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
CityBee bees are new (not older than 2 years), technically sound cars. You can see the models of cars currently in CityBee Park here:
CityBee park in Lithuania https://citybee.lt/lt/transportas;
CityBee park in Latvia https://citybee.lv/en/transport/;
CityBee park in Estonia https://citybee.ee/en/transport/.
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:
CityBee Lithuania contacts: +37070077084, info@citybee.lt;
CityBee Latvia contacts: +371 27265460, info@citybee.lv ;
CityBee Estonia contacts: +372 600 0160, info@citybee.ee.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
Please note that this service is provided in Lithuania only.
As this vehicle is intended for city use, it is not equipped with a high-mileage battery. Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving. This way, You will safely reach the nearest electric charging station.
At the moment we do not have any cars which would be 4 wheel drive.
Please note that this service is provided in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van – under the front center seat
• In the case of a passenger car – to the spare wheel space in the trunk.
If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.
Estonia:
Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:
Take the Eleport charging card and tap it on the reader
Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
