If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.
Yes, people with the access will have rights to see employees list who are using CityBee. List will be filled with travel details and the invoices issued to the company.
All van drivers have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
Please note that this service is provided in Lithuania only.
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van – under the front center seat
• In the case of a passenger car – to the spare wheel space in the trunk.
If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.
It takes only a couple of minutes to register at CityBee and it is super easy. No need to travel anywhere, you do it through your phone.
Please note that this service is provided in Lithuania only.
Install CityBee software and register.
You can add a Visa, Mastercard or American Express debit or credit card to your profile.
That’s it – you can already use bicycles!
How do I purchase a subscription? In the mobile app, click on “More” -> “Purchase a Bicycle Subscription” and select the subscription that works best for you.
The areas highlighted in orange on the map of the CityBee application are parking areas where cars can be picked up and must be parked at the end of the trip (only, of course, without violating traffic rules: without parking the car in places marked “Reserved” or “No parking”. Also, please do not leave CityBee cars in underground, multi-storey parking lots, private driveways or on the lawn.
With CityBee cars you can also travel between cities and towns (including vans but in some cases van drivers have to buy their own vignettes and pay for the roads themselves*).
Parking in the city parking lots in Lithuania (Vilnius, Kaunas, Gargzdai, Klaipeda, Palanga, Kretinga, Neringa) is free of charge. Parking in Palanga is free only in CityBee zones (indicated in the mobile application). Also, for an additional fee of €2, cars can be parked at Vilnius, Kaunas and Palanga airports in the CityBee parking areas marked within the mobile application.
Parking in the city parking lots in Latvia (Riga and Jūrmala (Jurmala)) is free of charge. For an additional €2, CityBee cars can be parked in the P3 car park at RIGA Airport
Parking in the city parking lots in Estonia (Tallinn) is free of charge in the city’s parking spaces and in selected private car parks (https://help.citybee.tech/et/articles/5598752-millistes-tasulistes-citybee-tsoonides-saan -parkida) as well as in other cities marked on the CityBee map. For an additional fee of €2, CityBee cars can be parked At Tallinn Airport on the third floor.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
You can travel between Baltic countries: Lithuania, Latvia and Estonia, but for leaving car in other country you will be charged 59 euros.
* You can find all toll roads in Lithuania here. and purchase the vignette here.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy a vignette if the vehicle weighs more than 3500kg.
You can purchase the vignette here.
An invoice is issued for the monthly travel. It includes all the trips made until the 5th day of every month by all employees added to your business account, for example, from June 5th till July 5th. The invoice is also always available at the self-service website.
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