Yes, people with the access will have rights to see employees list who are using CityBee. List will be filled with travel details and the invoices issued to the company.
You are subject to the following agreements, procedures, and policies:
In Lithuania:
In Latvia:
In Estonia:
If you forgot your personal belongings in a CityBee car, please contact us immediately and we will try to find and return them as soon as possible.
City Bee Lithuania contacts: +370 7007 7084;
CityBee Latvia contacts: +371 272 65460;
CityBee Estonia contacts: +372 600 0160.
First, check the virtual wallet in the CityBee app. You can find it by selecting Menu -> Virtual Wallet. If the CashBack is not in the wallet, please contact us in the help section of the app or by email at info@citybee.
”My wallet” is used only in Lithuania and Estonia.
“My wallet‘‘ is a virtual wallet that can be topped up. You can top Your wallet up with CityBee credits worth 25, 50 or 100 Euros. It can be done multiple times and wallet‘s capacity is not limited.
Primarily all payments for the trip will be made from your “Wallet” – the total amount will be deducted from your wallet and only if the credit balance is insufficient, the money will be charged from Your bank card that is linked to your account.
If you have active CityBee credits in Your wallet, payments automatically will be made from it – there is no possibility to change the payment method.
Open the mobile CityBee app.
Click „Menu“ on the bottom bar.
Press „My wallet“.
Choose „Discount coupons“.
Click the „+“ sigh in the upper right corner.
Enter the coupon code you received and press „Add discount“.
You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.
You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.
Select ,,See previous” and You will see all Your previous conversations in the live chat.
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