Vehicles
Toyota
Ford
Volkswagen
Renault
Nissan
Skoda
Opel
No cars found
Sorry, we can’t find any cars you’re looking for.
At the beginning of every month, you will be informed about the ON level assigned to you in the CityBee application. Also, information about your current ON level can always be checked in the “CityBee ON” section in the CityBee application, which you can find by pressing “Menu”.
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
When reserving a car, you have two options:
1. 15-minute free reservation – choose a car, click on “Reserve” and you will get a 15-minute free reservation for your access to the car and its unlocking. If you do not unlock your car within 15 minutes, your reservation will be discontinued.
2. Extended reservation – a car can be reserved for more than 15 minutes.
In such a case, when 15 minutes free of charge expire, paid reservation time will be calculated. A minute per paid reservation costs as much as a minute per using a chosen car. The maximum duration of this reservation is 24 hours.
If you do not unlock a car by selecting “Unlock” in the app, the reservation will discontinue but you will have to pay for it. You can cancel a paid reservation. In this case, you will pay only for the used paid reservation time.
When you reach a car, click “Unlock” in the app. The car will unlock, and the keys will be inside the car.
If when trying to unlock a CityBee car (by clicking “Unlock” in the app), it does not open, please contact us by telephone, and the 24-hour beehive assistance center will help you.
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 6546;
Contacts in Estonia: +372 600 0160.
Only the company account administrator has access to the company’s invoices and trip reports. This information can be found in the self-service center. Log in to the Citybee self-service center and press the “Invoices” button at the top left corner.
You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. It is not necessary to return the car to the same parking lot you picked it up from.
If you don’t have an active reservation yet -> to view the van parking areas in the application, click on the filter icon -> choose vans -> choose the van you want from the available ones and click on it.
If you already have an active reservation -> all van zones can be seen in the CityBee application on the map.
If you are planning a trip outside the territory of Riga, please check whether a CityBee van parking zone is available in your chosen city and pay attention to the fact that it is possible to park a van in the yellow parking zones for an additional fee, which may be different in each yellow zone.
The yellow zones are available so that the van can also be parked outside the territory of Riga.
You can see the exact price of the additional amount – by clicking on the specific yellow area.
Only the administrator appointed by the company has the right to add a payment card and see its data.
To add a payment card, follow these steps:
Log in to the CityBee self-service center.
Click → Payment card → Add payment card.
Enter the details and select -> Save card.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
During the process of drivers license approval, sometimes the system will ask you to join a video call.
You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.
If you do not join the video call within 7 days, the driver’s license will not be successfully approved.
Sorry, we can’t find any cars you’re looking for.