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You really won’t have to worry: if the need arises, the CityBee team will contact you and take care of everything. In case you have any problems, you can always call and we will help you immediately!
CityBee Lithuania: +37070077084;
CityBee Latvia: +371 27265460;
CityBee Estonia: +372 600 0160.
If You want to change the phone number registered in CityBee, send us a request by email, using the email, that You provided in the CityBee system and specify Your new phone number. After receiving your request, we will change it.
Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card newly and You will be able to use the services again.
Email for contacting (for Citybee Lithuania customers): info@citybee.lt;
Email for contacting (for Citybee Latvia customers): info@citybee.lv;
Email for contacting (for Citybee Estonia customers): info@citybee.ee.
No, car screenwash can not be purchased with a „Circle-K“ card.
To get started with CityBee, you must link a payment card to your CityBee account. You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip. A linked payment card should allow making automatic payments from the client’s account linked to a card. If the sum for the trip does not exceed €2, the payment will be taken only when the total sum of your trips exceeds €2.
If the sum of €2 is not reached by the last day of a current month, the Service Fee accrued will be automatically credited on the last day of a current month
Please note that this service is provided in Lithuania only.
No. There is no possibility to reserve a bike in advance.
Our partners can clean not only the exterior but also the interior of the car.
If the car gets dirty in Lithuania:
a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.
b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.
If the car gets dirty in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty in Estonia, please contact us by calling +372 600 0160 and we will provide you further details.
Fees for business customers are the same as for individuals. Each time you use CityBee, you pay for the time of use of the car and the kilometers traveled (detailed rates can be found here).
Depending on the time of your trip – minutes, hours, days, weeks or months – the rates are applied automatically. For example, if you traveled with a Toyota Yaris for 1 hour 15 minutes and drove 20 km, your trip will cost: 1 hour. * € 6.39 + 15 min * € 0.15 + 20 km * € 0.22 = € 13.04.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated. After linking the payment card (the first or each additional one), we perform the payment card authorization – €1 is reserved in your bank account, which will be returned to the account after successful confirmation of the authorization (reservation). The term for the actual refund of the reserved amount to the payment card depends on the terms and conditions of the bank issuing the card.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
Sorry, we can’t find any cars you’re looking for.